Terms of service

Welcome to Palmé Atelier! By accessing or using our website and services, you agree to comply with the following terms:

1. Orders and Payments

  • All orders are subject to product availability.

  • Prices and availability may change without notice.

  • Payment must be completed at the time of purchase. We accept all payment methods displayed at checkout.

2. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.

  • Customers are responsible for providing accurate shipping information.

  • Any customs, import duties, or taxes for international shipments are the responsibility of the recipient.

3. Returns and Exchanges

  • We do not accept returns or offer refunds.

  • We only allow exchanges on eligible ready-to-wear items within 7 days of delivery.

  • Items must be unworn, unwashed, free of stains or damage, and returned in their original packaging with tags attached.

  • Customers are responsible for return shipping costs. Exchanges are subject to availability.

  • All swimwear purchases, including the Coconut Collection, are final sale and not eligible for return or exchange.

4. Intellectual Property

  • All content on this website, including images, text, designs, and logos, is the property of Palmé Atelier and may not be used without permission.

5. Limitation of Liability

  • Palmé Atelier is not responsible for any indirect, incidental, or consequential damages arising from your use of the website or products.

  • We make every effort to ensure product descriptions and images are accurate, but minor variations may occur.

6. Privacy

  • Your personal information is handled according to our Privacy Policy, which is incorporated into these Terms of Service.

7. Governing Law

  • These terms are governed by the laws of [Your Country / Jordan].

  • By using this site, you consent to the exclusive jurisdiction of courts in [Your Country / Jordan] for any disputes.

8. Changes to Terms

  • We may update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.